HOUSTON, Feb. 3, 2012 /PRNewswire/ -- Callbright is the recipient of a "Top Rated" Call Management award in the third annual DrivingSales Dealer Satisfaction Awards, presented in conjunction with the 2012 National Automobile Dealers Association (NADA) Convention & Expo.
"It's gratifying to be recognized by dealers for delivering the automotive call management solutions that enable them to be more effective and profitable in their operations," said Jim Wright, vice president of sales for Callbright. "All of us at Callbright are proud of this recognition and are committed to continually developing the leading-edge call management solutions that help dealers maximize their marketing investment, capture more leads, and improve staff performance - day after day, month after month, year after year."
Callbright is the leader in total call management solutions in the U.S. and Canada. Callbright's advanced, real-time telephone communication management solutions help automotive dealerships track their advertising effectiveness and enhance customer relationships.
The DrivingSales Dealer Satisfaction Awards measure dealer satisfaction by allowing dealers to rate and review their vendors at DrivingSales.com Vendor Ratings, the industry's only neutral, comprehensive vendor rating forum featuring real-time peer reviews and honest competitor comparisons. Only vendors who achieved top rankings in dealer satisfaction in each category, as determined by the thousands of auto dealers who are part of the DrivingSales.com community, received awards. The awards also incorporate the results of the 2011 Vendor Ratings survey, which was deployed to nearly 18,000 dealerships nationwide.
"We are proud to present a DrivingSales Dealer Satisfaction 'Top Rated' Call Management Award to Callbright for achieving the most coveted accolade of all, the satisfaction of its dealer customers," said DrivingSales CEO and Founder Jared Hamilton. "This award, based on the direct input of the dealer community, recognizes service providers like Callbright who are leading the way in innovation, performance, and customer service. We congratulate Callbright on their excellent results and for achieving the satisfaction of their dealer customers."
Full award results are available online at http://dealersatisfactionawards.com/. Full broadcast coverage of the DrivingSales Dealer Satisfaction Awards ceremony will be available at www.drivingsalestv.com following NADA.
About Callbright
Callbright provides complete, real-time telephone communication management via Web-based tools to help businesses optimize marketing investments and enhance customer relationships. Callbright clients can track advertising effectiveness through telephone responses, record and monitor inbound calls, track outbound calls, and send broadcast messages. Additionally, training features provided through Callbright help establish accountability and improve the performance of personnel, leading to increased profitability. (www.callbright.com)
About DrivingSales Vendor Ratings
DrivingSales Vendor Ratings at is the industry's only neutral, comprehensive vendor rating forum featuring real-time peer reviews and honest competitor comparisons "searchable by category, company or rating" and is one of the most popular features of DrivingSales.com. Dealers are asked to rate their vendors on a 1-5 star scale, including whether they would recommend the vendor product to colleagues, and why they would or would not recommend the product.
About DrivingSales.com
DrivingSales is the auto industry's fastest-growing, most influential trade media property focused on delivering actionable profit-building information and business intelligence to auto retailers and industry professionals. Approximately, one in every four dealerships in the United States has a registered member in the DrivingSales community.
DrivingSales' information network includes flagship property DrivingSales.com(www.drivingsales.com), the world's largest car dealer social network; DrivingSalesTV (www.drivingsalestv.com), an interactive web channel which helps car dealers and auto professionals keep tabs on their industry and emerging technologies 24/7; DrivingSales University, an on-demand training platform where dealerships learn the latest web strategies from top e-commerce experts; DrivingSales Executive Summit (DSES) the industry's leading conference where progressive dealers collaborate and learn from world renowned experts, and DrivingSales Dealership Innovation Guide, a quarterly free publication featuring case studies of the industry's most innovative dealerships, solutions and best practices.
SOURCE Callbright