ADVERTISEMENT
 
 

docuPAD® is Helping Reinvent the F&I Experience for Dealerships and Consumers

docuPAD® Helps Dealerships Set Themselves Apart from the Competition and Increase Customer Satisfaction and Revenue
Related Research You May Be Interested In
Simulations Keep Employees at the Top of Their Game
Simulations have been proven to be efficacious across a myriad of professions and responsibility levels. This type of training and evaluation tool allows individuals to hone their skills; trying and ...Read More
Simulations have been proven to be efficacious across a myriad of professions and responsibility levels. This type of training and evaluation tool allows individuals to hone their skills; trying and failing in a safe environment without any significant, real-world consequences. It can also provide hiring managers an indication of a prospective employee’s capabilities and corresponding weaknesses.

Explore the benefits of simulation and learn how you can leverage these benefits to construct a more motivated and productive workforce for your organization.

By: Employment Technologies Corporation | Published: 4/21/2010
F&I: An Outlook in 2010 Auto Dealer Expectations and Attitudes
After reading this report, you will have a better overall
understanding of auto dealers’ expectations and intentions regarding the Finance and Insurance
(F&I) and sales department in 2010.

By: Zurich | Published: 3/5/2010

DAYTON, Ohio, Feb. 4, 2012 /PRNewswire/ -- Reynolds and Reynolds today announced a number of enhancements to docuPAD® that help reinvent the F&I experience for dealers and their customers and help dealers increase customer satisfaction and revenue.

docuPAD is an interactive finance and insurance (F&I) selling tool and document processing system that enables dealerships to engage consumers and electronically manage and record the deal process from start to finish.

"More than a half-million vehicles already have been delivered through docuPAD, and it's a tool that's truly helping to reinvent the F&I experience for dealerships and their customers," said Jon Strawsburg, vice president of Product Planning for Reynolds. "Dealers who use docuPAD are finding that they are able to set themselves apart from other dealers and achieve important results: Increased accuracy. Improved compliance. More F&I selling time and more revenue. And, most notably, increased customer participation during the F&I process and higher customer satisfaction with the vehicle sale."

Strawsburg noted specifically that dealers using docuPAD are experiencing results that include:

  • More than a 10 percent increase in total average F&I gross profit.
  • Up to a 15-minute decrease in the length of time the customer spends in the F&I department during a vehicle sale.
  • More than a 95 percent customer satisfaction rating with the overall F&I process.

New Enhancements

One of the more recent enhancements to docuPAD is its new hardware platform. docuPAD now includes a 50 percent larger screen that sits on the dealer's desktop. View new docuPAD tablet.

The latest software enhancements to docuPAD include direct integration with the Reynolds ERA® and POWER dealership management systems (DMS), which helps further improve the entire deal closing process for dealerships and their customers and eliminates the need for dealers to re-key deal data in the DMS.

Strawsburg concluded: "docuPAD was developed to help revolutionize the F&I process for dealerships and their customers. We have continued to refine those product attributes to further improve the customer experience and deliver business results that make a significant difference for dealers."

Reynolds and Reynolds (www.reyrey.com) has an exclusive marketing relationship with COINdata (www.coindata.com), the company that originally developed docuPAD.

SOURCE The Reynolds and Reynolds Company

Copyright © 2012 PR Newswire Association LLC. All Rights Reserved.

Related Research You May Be Interested In
Using Email Communication to Engage the Right Audience
Email is a dynamic marketing tool that, when properly leveraged, can give an organization the ability to deliver highly-customized messages to each of their targeted consumers. This form of electronic ...Read More
Email is a dynamic marketing tool that, when properly leveraged, can give an organization the ability to deliver highly-customized messages to each of their targeted consumers. This form of electronic communication also grants a firm the ability to monitor how consumers are reacting to the missives of the organization.

Explore the ins and outs of segmentation and email communication. Learn how properly monitoring and nurturing your firm’s email communications can translate to increased rates of customer response.

By: Delivra | Published: 2/23/2010View all white papers by Delivra
Midmarket ERP Solutions Checklist
ERP To-Do Checklist: 12 Things To Do Before You Write That BIG Check To A Vendor. A mid-market ERP solution purchase can be completed rapidly and successfully if you ask yourself and vendors the right ...Read More
ERP To-Do Checklist: 12 Things To Do Before You Write That BIG Check To A Vendor. A mid-market ERP solution purchase can be completed rapidly and successfully if you ask yourself and vendors the right questions.

The Inside-ERP To-Do Checklist is the one decision tool you'll need to cover all your bases including:

- What ERP modules to buy first and which ones can wait.
- Validating who should be involved in the purchase and implementation decision.
- Roles different departments and project stakeholders play.
- Pre-implementation decisions that must be made that will affect the whole project.
- SOA considerations and future needs such as training and software updates.
ADVERTISEMENT